Quality audit. Mystery shopper

There are several steps to implement a Quality Audit Research in hotels. In general, the use of a Mystery Shopper is needed under a perfect instruction to fully understand the standards of the chain. The final objective is to assess the quality of the operation.

Every hotel establishment is different, so we need a detailed methodology for each type of hotel or chain. Expect to be analyzed in all major functional aspects, from the website to the facilities.

Are you ready?

There are real benefits to being prepared.

Being prepared can reduce fear, anxiety, and losses that accompany disasters. Communities, families, and individuals should know what to do in the event of a fire and where to seek shelter during a tornado. They should be ready to evacuate their homes and take refuge in public shelters and know how to care for their basic medical needs.

People also can reduce the impact of disasters (flood proofing, elevating a home or moving a home out of harm’s way, and securing items that could shake loose in an earthquake) and sometimes avoid the danger completely.

The need to prepare is real.

Disasters disrupt hundreds of thousands of lives every year. Each disaster has lasting effects, both to people and property.

If a disaster occurs in your community, local government and disaster-relief organizations will try to help you, but you need to be ready as well. Local responders may not be able to reach you immediately, or they may need to focus their efforts elsewhere.

You should know how to respond to severe weather or any disaster that could occur in your area - hurricanes, earthquakes, extreme cold, flooding, or terrorism.

You should also be ready to be self-sufficient for at least three days. This may mean providing for your own shelter, first aid, food, water, and sanitation.

More info on FEMA.

Meetings and Events

Contamos con personal multidisciplinar y con conocimientos técnicos y lingüisticos para representar a su compañía en congresos y eventos.

Madrid se ha convertido en un gran centro de congresos debido a su buen clima, extraordinaria oferta gastronómica y de ocio.

No duden en contactar con nosotros para ayudarles a formalizar su evento o participación en un congreso.

Importance of emergency plans

In this day and age it is vital that the average person takes the time to develop emergency plans. Black swan events are not so long forgotten for any of us, but this is only one type of emergency. Following are types of emergencies your family should seriously discuss, consider, and plan for. “Be Prepared” may be the Boy and Girl Scout motto, however, in today’s world it should be the motto of every person in .

Mindful relocation

Cuando un profesional es trasladado al extranjero, nosotros le facilitamos los momentos de transición buscando vivienda adecuada al mejor precio, asesorando legalmente, ayudando en el proceso de búsqueda de colegio, etc...

Please, contact us. We can help.